Information We Collect

When you contact us for corporate floral arrangements or gift services, we gather information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and particular specifications for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For corporate clients, we may obtain extra business information like company registration details, preferred delivery timelines, and budget requirements. This helps us tailor our services to fit your business needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device details, and your navigation through our site. We use this information to enhance site performance and to understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to complete flower orders and deliver outstanding customer service. This involves processing orders, coordinating deliveries, crafting custom arrangements according to your specifications, and communicating about your service requirements.

We also use information to enhance our services and the user experience on our site. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom

Information Sharing and Disclosure

LanternCloudKnoll respects your privacy and does not sell your personal information to others. We share information only when needed to deliver our services or when required by law.

We may disclose relevant information to trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or government demand. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to keep it safe. This covers secure storage, encrypted transmissions, and restricted access to personal data inside our organization.

Although we deploy robust security practices, no online transmission is completely risk-free. We continuously update our safeguards to address emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be able to access, correct, delete, or constrain how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations depend on the data type and the purpose it was gathered for.

Cookies and Website Tracking

We use cookies and similar technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies enable us to recall your preferences and assess website performance.

You can manage cookie options in your browser settings. Note that turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to third-party sites or services. This privacy policy covers only LanternCloudKnoll and this website. We are not accountable for the privacy practices of other sites.

We recommend checking the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If major changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.